Forms & Essentials

There are no formal soft dollar arrangements with any of the brokers with whom the security trades of mutual fund schemes are being executed. Some brokers may provide hotline facility in dealing room for ease of trading with the dealers. However the quality of research inputs and market analysis given by the brokers is the sole parameter being used by investment team for allocation of business among brokers. The research inputs and hotlines provided by brokers are free of cost and are for the benefit of the investors. The business given to brokers and brokerage rates charged to the schemes are within the limits specified under SEBI (Mutual Funds) Regulations, 1996.

i. Transmission Request Form for Transmission of Units to the Claimant ii. Death Certificate of the deceased unitholder(s) in original OR photocopy duly attested by a Notary Public or a Gazette Officer., iii. Copy of Birth Certificate in case the Claimant is a minor. iv. Copy of PAN Card of the Claimant / Guardian (in case the Claimant is a minor). v. KYC Acknowledgment OR KYC Form of the Claimant / Guardian (in case the Claimant is a Minor) vi. Cancelled cheque with the claimant’s name pre-printed OR Copy of the Claimant’s recent Bank Statement/Passbook (which is not more than 3 months old). If the transmission amount is up to ₹2 Lakh – a. Bank Attestation of signature of the Claimant by the Bank Manager as per Annexure-Ia. In case the Claimant is a Minor, the signature of the Guardian (as per the bank account of the Minor or the joint account of the Minor with the Guardian) shall be attested. b. Any appropriate document evidencing relationship of the claimant/s with the deceased unitholder/s. c. Bond of Indemnity - as per Annexure-II  to be furnished by Legal Heirs for Transmission of Units without production of Legal Representation. Provided that in case the legal heir(s)/claimant(s) is submitting the Succession Certificate or Probate of Will or Letter of Administration wherein the claimant is named as a beneficiary, an affidavit as per Annexure-III from such legal heir/claimant(s) alone would be sufficient; i.e., Bond of Indemnity is not required. d. Individual Affidavits to be given by each legal heir as per Annexure-III e. NOC from other Legal Heirs as per Annexure – IV, where applicable. If the transmission amount is more than ₹2 Lakh – a. Signature of the Claimant duly attested by a Notary Public or a Judicial Magistrate First Class (JMFC) in the space provided for signature attestation in the TRF itself below the signature of the claimant. In case the Claimant is a Minor, the signature of the Guardian (as per the bank account of the Minor or the joint account of the Minor with the Guardian) shall be attested. b. Individual Affidavits to be given each legal heir as per Annexure-III c. Any one of the documents mentioned below: . Notarised copy of Probated Will; OR . Succession Certificate issued by a competent court; OR . Letter of Administration or court decree, in case of Intestate Succession.

a. In case of death of the 1st holder, if there are two surviving joint holders, the surviving 2nd holder will be treated as the new primary / 1st holder. b. PAN card copy of the nominee /claimant/s need not be insisted separately, if the same is available in KYC data. In case of residents of Sikkim, appropriate Id. proof shall be collected in lieu of PAN card. c. Where the units are to be transmitted to a claimant who is a minor, various documents like KYC, PAN, Indemnity should be of the Guardian of the minor nominee / legal heir. Bank Attestation of the Signature of the Guardian of the minor shall be as per the bank account of the Minor or the joint account of the Minor with the Guardian. d. In case of multiple nominees/ claimants, the monetary threshold of more than ₹2 lakh for the purpose of obtaining the Indemnity Bond shall be the determined on the basis of the aggregate value of the Units under all the folios for which the claim is being submitted as per the latest NAV as on the date of receipt of the claim, before dividing / splitting the claim amongst multiple nominees or claimants/ surviving co-parceners. e. Also, where there are more than one nominees / legal heirs (claimants) in a folio or set of folios, the nominees / legal heirs should be encouraged / requested to submit the Transmission request together, so that all the Units held by the deceased unitholder(s) could be transmitted in one-go to for operational efficiency and convenience. f. If the deceased unitholder(s) held units in several folios, as 1st holder(s) in some folios and as joint holder in other(s), a single claim form may be accepted for operational ease, provided the ALL the deceased holders are common across the multiple folios (irrespective of the order of names) AND the nominee(s) / claimant(s) is/are also common/same across ALL the folios. g. Once a transmission request is received, it is incumbent upon the AMC/RTA to determine if the deceased unitholder had any unit holdings under any other scheme / folio, and put a flag in the system against all other folios of the deceased unitholder, basis PAN / PEKRN with a suitable communication to the surviving unitholders / nominee/s (if any, registered against the folios) to submit the claim form with reqd. documents in respect of the remaining folios. h. In such cases where the deceased was the 1st holder in respect any one of the folios/funds, units in all other holdings across all other folios/schemes, where the deceased was the 1st unitholder shall be ‘Stop’ marked/blocked against any further transactions basis PAN or PEKRN. i. The process and documentation for transmission of units where the claimant / nominee is a mentally unsound person, shall be the same as applicable to a Minor claimant, except that the Guardian shall be a court appointed guardian. Additionally, a Medical Certificate from an appropriate registered medical practitioner may be obtained regarding the Mentally unsound person. j. Copies of all supporting documents submitted for settlement of the claim, such as the Death Certificate of the deceased, Birth certificate of the minor, Probate of Will, Succession Certificate, Letter of Administration shall be duly attested by a Notary Public or a Gazette Officer. k. If the transmission amount is for more than ₹2 Lakh, as an operational risk mitigation measure, the signature of the Nominee/ Claimant shall be attested only by a Notary Public or a Judicial Magistrate First Class (JMFC) in lieu of banker’s attestation. For this purpose, space has been provided for signature in the TRF itself below the signature of the claimant. l. While the list of documents mentioned above should be taken in all cases, in specific cases and situations related to transmission of units that are not enumerated in section 1 to 6 above, AMCs should adopt proper due diligence and request for appropriate documents depending on the circumstances of each case and apply the general principles enumerated in sections above before transmitting the units in favour of the claimant/s.

We at Kotak Mahindra Mutual Fund (KMMF), strive to ensure that our investors are offered paramount services. We understand investors' grievance and shall endeavor to resolve it by ascertaining all facts and documents available to provide you a fair resolution. This shall also constitute as a Feedback Mechanism System, wherein apart from addressing investors' concern, it shall equally benefit us in terms of enhancing our quality, efficiency and services to strengthen our association & commitments towards our investors. Do not forget to register your email address /mobile number with us to enable us respond quickly. Since, we shall reply you on your registered contact details only for security reasons. Kindly ignore if already registered. LEVEL 1: You can let us know of your concerns through any of our touch points mentioned below: Contact Number : 18003091490 (Mon to Fri.: 9:30 am to 6:00 pm & Sat: 9:30 am to 12:30 pm) Email Address : mutual@kotak.com You shall receive your Case ID as an auto response to your email. We shall respond to the same within 3 business days. Escalation Matrix: In case you are dis-satisfied with our response, you may follow the below Escalation Matrix for reporting your issue. Please ensure that you mention your Case ID in your Escalation Mail. Compliance Officer Name : Ms. Jolly Bhatt Email : complianceofficer.kmamc@kotak.com Investor Relations Officer Name : Ms. Sushma Mata Email : iro.kmamc@kotak.com Managing Director Office Name : Mr. Nilesh Shah Email : MD.Kotakamc@kotak.com